Job Summary

The BSS Analyst oversees and owns the landscape of internal systems and applications. He/she is actively supporting the business in defining requirements for selecting new tools that are in line with the IT strategy. He/she is also monitoring the application landscape to identify old applications suitable for decommissioning.

The BSS Analyst can communicate clearly and professionally with various stakeholders including top management. He/she needs to be able to prioritize all requirements coming from the stakeholders and end-users and convert those into proper technical assignments.


  • Actively participates in customization/improvements/integration of critical internal business applications 
  • Is an IT/ business contact for internal systems: MS Dynamics 365, M365 Office Suite, MS SharePoint, Azure DevOps, Asana, Power Automate, PowerBI etc. 
  • Assists with improvement of group processes through design of business application landscape 
  • Analyses and challenges requirements of business stakeholders 
  • Collaborates with Developers and System administrators to deliver and support stable collaboration platform for the whole Creditinfo Group (ca 450 users) 
  • Tests and documents all implemented changes 
  • Creates and leads end-user trainings


  • Minimum 2 years of experience on a similar position 
  • IT background 
  • Advanced knowledge of Microsoft technologies (O365, MS Azure, MS SharePoint) 
  • Ability to translate business requirements into technical ones and vice versa 
  • Experience with BI tools (PowerBI, Tableau or similar), MS Dynamics 365 or MS Power Automate is a big plus 
  • Great communication skills and fluent English, Czech/Slovak language is a plus 
  • Willingness to travel occasionally

What We Can Offer

A stimulating job in a multinational but medium-sized company that develops cutting edge banking and financial applications for customers worldwide, with travel to exciting destinations (e.g., Iceland, Estonia, Kenya, Morocco etc.)

A competitive salary package, flexible working hours, home office, 25 vacation days, sick days, training and conferences, multisport card, cafeteria, meal vouchers, free coffee and great team climate and culture.

A modern office with friendly atmosphere and a terrace, located right by the Metro (Křižíkova).